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Metrics

Track Impactful Chatbot Metrics

Measure your chatbot's performance. ubisend's analytics package strips out the complexities to help you keep an eye on the metrics that matter.

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ubisend four dots Trusted metrics for better decision making

Trusted metrics for better decision making

Monitor your chatbot's performance, metric by metric.

Over years of experience in the chatbot industry, the ubisend team has carefully selected a handful of valuable metrics you can use to track your chatbot's every move.

Measure the health of your chatbot's response times. Keep an eye on your most popular FAQs or conversations. Track engagement, successful and unsuccessful interactions, and user feedback.

Leverage your metrics to make better decisions, whether through your chatbot or within your business.

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Create your own, custom chatbot metrics

No one knows your business better than you.

All the chatbot experience we've gathered over the years means nothing if you cannot track the metrics that matter to you.

With custom chatbot metrics, you can.

Create bespoke metrics from scratch and tie them to the conversational processes of your choice.

Read more about custom chatbot metrics.

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ubisend four dots Create your own, custom chatbot metrics