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Transform Communication

Revolutionise Your Business with Ubisend: Blending Live Chat, AI, and Automation for Superior Customer Experiences.
Easily integrate your live chat with the technology you already use and love.
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Supercharge Customer Interactions

Automate the low-value activities so you can focus on what really matters.
Ubisend brings unparalleled live chat functionality to your business, combining AI and human touch to deliver superior service.
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Automate Effortlessly

Empower your team with automation tools that save time, streamline workflows, and increase productivity.

Unlock Business Potential

Ubisend's live chat platform provides the tools to drive growth, foster customer loyalty, and leverage data-driven insights.
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Ubisend's Live Chat: A Business Game-Changer

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Discover Ubisend's Impact on Your Business

ServiceSaaSTechnology

Breckland Council Chatbot Answers 9,000 Enquiries per Month

UK council Breckland automates over 80% of their monthly enquiries with a customer service chatbot.

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Frequently Asked Questions

Can I create a live-chat solution without dedicated programmers/developers?

Yes, ubisend is a no-code platform. You can use live chat, craft conversational processes, automate FAQs, share documents, and more without seeing a single line of code.

Can my live-chat solution integrate with my software and other tools?

Yes, ubisend can integrate with any third-party tool or software. Our tech team are always more than happy to assist with any integrations.

How is ubisend different from other live-chat platforms?

ubisend differs in three main ways. Firstly, ubisend is more than a live-chat platform, it's an automation platform. This means you can create chatbots but also automate internal tasks such as admin. Most chatbot platforms are limited to narrow chatbot use cases.

Secondly, ubisend provides a fixed and predictable monthly cost, other platforms' pay-as-you-go models can quickly become expensive.

Thirdly, ubisend is used by businesses to solve all of their automation needs. HR, sales, and customer service solutions can all be created and managed from a central location. ubisend is your single tool for years to come.

Can we hire ubisend to build our live-chat solution for us?

Yes. Our team has a proven track record in building valuable and challenge-solving live-chat solutions. And, of course, we know our platform inside out. Whether you would like us to build your solution from end to end or help you with key aspects of it, we're here to help.

What languages does ubisend support?

With ubisend, you can launch solutions in 10s of languages, including French, Italian, German, Dutch, and Spanish. Activating a new language only takes one click. You can decide to create one solution per language or bundle all your required languages into one.

We have a large library of documents and resources, will we have to re-create them for use in conversations?

No, ubisend supports a range of rich media for use in your live-chat solution. You agents can share images, PDFs, videos, and more. On top of this, you can import existing documents and web pages directly into the platform to create automation.

How secure is the data passed through ubisend?

We understand the importance of data security and ensure all data passed through the platform is encrypted during transit and at rest. ubisend is ISO27001 and Cyber Essentials certified. On top of this, you have complete control over your data retention period, can export or delete all data in a single click, and can restrict access to every element of the platform. Read more about our security measures.