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Our team of chatbot development and artificial intelligence experts have one mission: build the precise, tailored solution you need to solve your business challenges.
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Your company has unique challenges requiring innovative solutions. Our team of experts helps unpack these challenges and entirely customise the platform to solve them.
The world of artificial intelligence and chatbots is vast and complex. We have a proven track record helping companies incorporate AI into their business strategy.
Your chatbot is built to deliver. Every feature serves a purpose and is designed to your needs.
Every aspect of the platform is configured and customised to serve your requirements.
Your chatbot integrates with your existing tools and technical stack, for a seamless experience.
The solution is built using technology compatible with your business' technology stack and processes.
We follow strict audit processes and hold ISO27001 and UK Government CyberEssentials security accreditation.
You are handheld by a dedicated team including NLP/ML specialists, project managers, developers, and designers.
Our discovery team sits down with your project team to achieve a simple goal: put together a requirement and specification document. We discuss your high-level features, desired business goals and how we will measure success.
We put together a strategic approach to the project including timelines and roadmap. Our team of experts also allocate time to discuss and help you plan the wider impact a chatbot can have on your business.
Typically, we launch a lightweight version of the project as an initial proof of concept. A few key features that will help, within a very short time, prove the business case. It is an efficient and cost-effective approach.
After a proof of concept, we review performance against key metrics. We list the improvement areas, analyse data, and dig into qualitative feedback from users. This informs the roadmap and next phases of development.
A chatbot is not a build-and-done piece of software. Your solution becomes better, faster, stronger with every iteration and learns with every conversation. Several training facilities are put into place to ensure your chatbot's knowledge deepens.
Once we have proven the business case we continue to iterate and improve. The next phases of development are entirely user and ROI driven. We build your chatbot's roadmap with feedback from users, admins, and project team.
Our natural language processing services are proprietary. This gives you a unique level of control over knowledge and data.
Our developers build your solution around a tech stack compatible with the frameworks you already use internally.
Our solutions can be cloud or self-hosted. We advise on infrastructure and optimal microservices to ensure minimal downtime.
On top of our proprietary tech, our teams can work with any NLP engine, programming language, and server infrastructure.
"ubisend can be relied upon to provide clear and accurate communication, no question is considered ‘too small’ and all questions are answered in a timely, accurate manner."
