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Allow your chatbot users to raise support tickets in a simple conversation. Manage, assign, and answer tickets from the ubisend platform.
Create the ultimate support experience by combining chatbots, ticketing, and live chat -- all in one powerful platform.
Allow users to raise tickets directly from their chatbot interaction. Tickets land in an easy-to-manage, central repository within the ubisend platform. Assign tickets to different agents and re-assign as the ticket develops, all with a single click.
Monitor your team's performance through ticket history and insightful dashboards.
Enable your users to raise tickets in a simple chat.
Users can raise tickets through a simple chatbot conversation, providing details of their query and contact information.
Break down the barriers to your business through live chat tickets. Users can raise a live chat request, have it answered and their ticket resolved without leaving the chatbot.
