ubisend Ltd. Cookie Policy

We ask that you read this cookie policy carefully as it contains important information on who we are and our use of cookies or similar technologies on our website. This policy should be read together with our Privacy Policy which sets out how and why we collect, store, use and share personal information generally, as well as your rights in relation to your personal information and details of how to contact us and supervisory authorities in the event you have a complaint

Who we are

This website is operated by ubisend Limited.

This cookie policy only relates to your use of our website, www.ubisend.com

Throughout our website we may link to other websites owned and operated by third parties. These other third party websites may also use cookies or similar technologies in accordance with their own separate cookie polices. For privacy information relating to these other third party websites, please consult their cookie policies as appropriate.

Cookies

A cookie is a small text file which is placed onto your device (eg computer, smartphone or other electronic device) when you use our website. We use cookies (and other similar tracking technologies such as single-pixel images) on our website. These help us recognise you and your device and store some information about your preferences or past actions.

For example, we may monitor how many times you visit the website, which pages you go to, traffic data, location data and the originating domain name of a user's internet service provider. This information helps us to build a profile of our users. Some of this data will be aggregated or statistical, which means that we will not be able to identify you individually.

You can set your browser not to accept cookies and the websites below tell you how to remove cookies from your browser. However, some of our website features may not function as a result.

For further information on our use of cookies, including a detailed list of your information which we and others may collect through cookies, please see below.

Our use of cookies

We use cookies (and other similar tracking technologies such as single-pixel images) on this website to:

1. recognise you whenever you visit this website (this speeds up your access to the website as you do not have to log in each time);
2. obtain information about your preferences and use of our website;
3. carry out research and statistical analysis to help improve our content, products and services and to help us better understand our users’ requirements; and
4. make your online experience more efficient and enjoyable.
5. personalise our initial correspondence with you if you make contact via a web form.

For further information on cookies generally visit www.aboutcookies.org or www.allaboutcookies.org.

Types of cookies

The cookies we place on your device fall into the following categories:

1. Session cookies - these allow our website to link your actions during a particular browser session. These expire each time you close your browser and do not remain on your device afterwards
2. Persistent cookies - these are stored on your device in between browser sessions. These allow your preferences or actions across our website to be remembered. These will remain on your device until they expire, or you delete them from your cache
3. Strictly necessary cookies - these cookies are essential for you to be able to navigate our website and use its features. Without these cookies, the services you have asked for could not be provided
4. Performance cookies - these cookies collect information about how you use our website, eg which pages you go to most often. These cookies do not collect personally identifiable information about you. All information collected by these cookies is aggregated and anonymous, and is only used to improve how our website works
5. Functionality cookies - these cookies allow our website to remember the choices you make (such as your user name, language, last action and search preferences) and provide enhanced, more personal features. The information collected by these cookies is anonymous and cannot track your browsing activity on other websites
6. Targeting cookies - also known as advertising cookies, these cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement on our website and help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with the website operator’s permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers

The cookies we use

The details below provides more information about the cookies we use and why:

1. Google Analytics - Google Analytics helps us measure how users interact with our website content. As a user navigates between web pages, Google Analytics provides us JavaScript tags (libraries) to record information about the page a user has seen, for example the URL of the page. The Google Analytics JavaScript libraries use HTTP Cookies to "remember" what a user has done on previous pages / interactions with our website.
2. Facebook - Facebook helps us show ads and make recommendations for businesses who may be interested in our products and services. We also use cookies to help measure the performance of advertising campaign, they help us serve and measure advertising across different browsers and devices used by the same user.
3. Active Campaign - Active Campaign helps us keep track of the pages you visit on our website, in order to determine what portion of the website or services are the most popular or most used. This data is used to deliver customised content (including email) and promotions within the website and service to customers whose behaviour indicates they are interested in a particular subject area.
4. LinkedIn - LinkedIn helps us show you relevant advertising both on and off the LinkedIn site. We may also use a cookie to learn whether someone who saw an advertisement later visited and took an action (e.g. downloaded a white paper or made a purchase) on our website.

Consent to use cookies

We will ask for your permission (consent) to place cookies or other similar technologies on your device, except where these are essential for us to provide you with a service that you have requested.

How to turn off cookies

If you do not want to accept cookies, you can change your browser settings so that cookies are not accepted. If you do this, please be aware that you may lose some of the functionality of this website. For further information about cookies and how to disable them please go to the Information Commissioner’s webpage on cookies: https://ico.org.uk/for-the-public/online/cookies/.

How to contact us

If you have any questions, comments, or concerns about this Privacy Policy or our other privacy policies or practices, please contact us using help@ubisend.com or by writing to:

ubisend Limited
Attn: Cookie Policy
106 Ber Street
Norwich
NR1 3ES
UK

Changes to this policy

We may modify our Cookie Policy from time to time for various reasons including to improve our privacy practices, to reflect changes to our service, and to comply with relevant law. The last time we updated this Cookie Policy was the 02nd July 2019.

When we make any material changes to our Cookie Policy, we will provide notice to you on our website, or by other reasonable means.