There will always be times when a prospect has a particular question regarding one of your products. No matter how experienced your team are, there will always be the odd question that catches them off guard.
So they can close the deal, your sales team needs to be able to answer that question with confidence and speed.
Using ubisend, you're able to provide your sales team with instant access to your entire product range's information. Product specs, supporting information, collateral becomes a "get me info on product x" away.
Plus, this information is available instantly. An SDR receives an unusual question while hosting a demo? Your chatbot tells them the answer, without breaking the flow of the demo.
With ubisend, you can create an internal-facing sales chatbot that:
- Pulls product information from wherever it lives (your website, database, spreadsheet etc).
- Removes the wait time for both SDRs and prospects that need answers.
- Prevents extra team members having to dedicate time to answering a single question.
- Provides teams with marketing collateral for specific products to help them close deals.
- Saves SDRs from having to click around clunky databases or spreadsheets.
Important note: ubisend can integrate with pretty much anything, so there's no need to worry about connecting your chatbot to your product database (even if it's custom-built).