Achieve product-market fit, and you're 80% of the way there. Using ubisend, you can gain a window into your customer base, unlike any other.
A ubisend chatbot helps you identify common pain points and understand what prospects expect of your solution, at scale. A chatbot is essentially an ever-evolving focus group, gaining feedback and listening to prospect's needs 24/7.
With the ubisend platform, you can:
- Create a chatbot that listens to prospects, gathers feedback and identifies what they expect of you.
- Monitor conversations at scale, giving you access to an endless stream of self-gathering data.
- Extract insights that improve your solution, service and targetting.
Gaining a clear picture of your customer base is paramount in SaaS. With ubisend, you can clarify your current personas and find that killer feature your competitors have missed.
And, of course, it's all scalable. As your business grows, so will your chatbot (without occurring any extra costs).