The widespread use of social media style user interfaces (UI) has resulted in employees expecting similar intuitive UIs to be used in enterprise-grade software systems.
Unfortunately, this is usually not the case.
If you want a specific piece of information, like the yield numbers for your latest batch; this usually entails trawling through over-complicated dashboards or spreadsheets to find the data you need. A frustrating process that wastes your valuable time.
Connecting this information to a chatbot system puts this key information is right at your fingertips.
By connecting to your internal data sources, you can train your chatbot to be able to understand requests for information, and automatically retrieve and elegantly display the required data.
You don't even need a database or API to get started. Our extensive chatbot framework allows for even regular documents such as spreadsheets to be transformed into a powerful data source.